Monday, 31 October 2016
Seattle area warned about landslide risk

Seattle area warned about landslide risk

Today, the Seattle Times published a warning about the risk of landslides due to recent heavy rains: Heavy rains bring increased risk of landslides, SPU warns. "With rain late Thursday and Friday morning, Seattle exceeded the official U.S. Geological Survey’s landslide threshold."

In addition to taking the steps outlined in the article, homeowners should take a look at the insurance policies. Homeowner policies typically do not cover damage caused by land movement or a landslide if the underlying case is excessive water.

There are options for homeowners who wish to have coverage in the event of a landslide. Consumers can purchase a rider that covers the contents of their home from all perils, including landslides. Some companies also sell earth-movement coverage for any structures on your property. Flood insurance may cover landslide damage that is due to heavy rains. Your insurance agent or broker can tell you what type of coverage is best for your situation.

Read more about flood insurance on our website. If you have questions, contact our consumer advocates at 1-800-562-6900.
Sunday, 30 October 2016
Moda will honor health coverage according to current contracts

Moda will honor health coverage according to current contracts

The announcement this week by Moda Health that it’s withdrawing from the Washington insurance market has understandably raised questions from its current enrollees.

Enrollees should be aware that their current policies will remain in effect according to the terms of the contracts. Moda said it will fulfill its obligations for plans signed on or renewed by Oct. 31, 2015. That includes policies that have already been sold that start on Nov. 1 or Dec. 1, 2015. Policies that start on Jan. 1, 2016 or later will be terminated.

That’s true for individual, small- and large-group employer plans.

Moda this week notified the Washington Health Benefit Exchange of its decision to quit doing business here. The Exchange is reaching out to its customers to let them know.

You can read that notification here.

In Washington state, Moda has:
  • About 18,000 people enrolled in the individual market inside and outside of the Exchange.
  • About 29,000 people covered through large-group plans.  
  • Another 900 enrolled in small-employer plans. 
Moda said it is withdrawing from Washington to focus on its business in Oregon and Alaska.

By the first week of November, the Oregon-based company is expected to notify all of its enrollees of its withdrawal from Washington.
Saturday, 29 October 2016

Do you need flood insurance? Now is the time to do your research

Residents in Eastern Washington are facing increased risk of flooding after extreme wildfires the last two summers destroyed much of the vegetation there that would normally help prevent landslides and mudflows.

Flood damage is not covered by homeowner’s insurance. Consumers who want to protect their property must purchase a policy through the National Flood Insurance Program (NFIP). Most properties qualify for NFIP, as long as it is located in a community that participates in the NFIP.

NFIP has told to us that Okanogan County and most towns within the county will be able to purchase flood insurance.

Typically, there is a 30-day waiting period before your flood insurance policy takes effect. Here is information on how to find an agent near you who sells flood insurance policies through NFIP.

Read more about flood insurance: Are you protected against flood damage?

Eastern Washington fires burned down much of the vegetation that prevents flooding.
Photo courtesy Washington Military Department. 
Friday, 28 October 2016

OIC partners with the American Indian Health Commission on Medicare training

 Terri Osborne, SHIBA, right, speaks with 
AIHC Executive Director Vickie Lowe. 
Earlier this year, Insurance Commissioner Mike Kreidler signed a contract with the American Indian Health Commission (AIHC) to support providing Medicare and other related training to tribal staff throughout the state.

The Commissioner's State Health Insurance Benefits Advisors (SHIBA) held its first quarterly training on Oct. 21 at Port Gamble S’Klallam tribal facilities in Kitsap County to 35 staff from several Western Washington tribes.

SHIBA will provide training throughout the year to tribes all over the state. Next up is a training in Spokane for tribes in the region.

The goal of the training to provide tribal assisters with information about Medicare eligibility, benefits and coordination with Medicaid for tribal elders and tribal members who need health care.
Dale Ensign with SHIBA provides
training to tribal staff about Medicare.
























Thursday, 27 October 2016

Mold, mildew, rot typically not covered by homeowner’s insurance

Living in the Northwest, it is not unusual for homeowners to discover mold, mildew or rot damage to their homes as a result of things like a leaking pipe, a hole in the roof, a failing window seal or improper venting.

Such damage is considered wear and tear and is typically not covered by homeowner's insurance. Insurance is designed to cover sudden and accidental damage caused by specific perils, such as a windstorm, fire or explosion. Some policies may cover mold or mildew damage discovered and reported within two weeks of the leak that caused the damage and some insurers offer limited mold coverage. Consumers should check their policies to find out what is covered.  

We do hear from consumers who are unhappy to find out this type of damage is not covered by their insurance. If the policy specifically excludes such damage, we can't compel the company to pay for the repairs. 

Here are some perils that homeowner's insurance policies typically do not cover:
  • Earthquakes
  • Floods
  • Mold damage
  • Damage due to animals or rodents
  • Foundation settling 

Questions? You can contact our consumer advocates online or at 1-800-562-6900.
Wednesday, 26 October 2016

1000 Angels hit the skies!

Today marks the launch of 1000 Angels -- billed as the world's largest digital-first, invitation-only network for select angel investors that are interested in venture investing. The idea is to allow members to build a venture portfolio free of management fees, carried interest, large capital commitments or unpredictable capital calls.

1000 Angels is launched by Onevest, whose ecosystem seeks to support founders and investors in building successful startups through crowdfunding of due diligence-checked offerings.

Let's keep an eye on 1000 Angels and see what it does (or rather, what they do) for the cash-hungry and ever-risky world of innovation finance. In our sector, even a thousand angels may not be enough!

Post-Alice/IPR patent purchase transactions: here comes a webinar

"Negotiating and Closing Patent Purchase Transactions in the post-Alice/PTAB Review Era" is the title of a free webinar which Lillian Safran Shaked (Shaked & Co. Law Offices) is running for patent research firm Patexia on Thursday, 12 November 2015. It begins at 10:30 am United States (GMT -07:00) Pacific.

According to Patexia:
Attendees will learn what the buzz words “patent monetization” actually mean and what entities in fact monetize patents (operating companies/NPEs). Attendees will further hear different reasons for the buying and selling of patents. The webinar will then present a few of the changes that have occurred in the market over the last couple of years (including, the Alice decision, PTAB/IPR proceedings, fee shifting) and the effects these changes have had on the market. In particular, we will discuss how such changes have affected the way patent purchase transactions are sourced, negotiated and drafted. Lastly, we will offer up some tips for how to successfully buy/sell patents in today’s market. 
Suggested Audience: Start-ups interested in gaining a further understanding of the pros and cons of holding patents, Operating companies interested in buying or selling patent assets, Venture capital professionals, Corporate counsel, CFOs and other IP and licensing professionals. 
Further details and registration here.

If any readers of IP Finance are going to be on this webinar and hear of any bright ideas and fresh perceptions, can they let us know so we can discuss them on this weblog?

Monday, 24 October 2016

Insurance tips for consumers affected by Longview tornado

Yesterday, people in the Longview area experienced a tornado, a rare occurrence in Washington state. Luckily, there are no reports of injuries but there was some property damage to buildings and vehicles, according to news reports. Read more about the tornado in The Columbian newspaper.

http://www.king5.com/story/news/local/2014/10/23/slideshow-tornado-causes-damage-in-longview/17796473/
Photo courtesy KING5.com
Standard homeowner and commercial property policies typically cover damage caused by tornados or wind. Damage from tornados can damage building exteriors and roofs, which can leave them susceptible to water damage from rain, and can cause trees to fall on buildings and cars. Personal auto and commercial auto policies would need to have comprehensive coverage in order pay for damage caused by wind.  

If you experienced any damage from yesterday’s tornado, contact your agent or broker to discuss what coverage you actually have and to get your claim started. If you have questions, you can contact our consumer advocates online or at 1-800-562-6900.

Sunday, 23 October 2016
UK BEPS-compliant patent box proposals published

UK BEPS-compliant patent box proposals published

The UK announced on Thursday (22nd October) its (rather long awaited) proposals to update the patent box to make it compliant with the OECD BEPS proposals on amendments to patent/knowledge boxes. The UK proposals set out a series of questions for consultation, with draft legislation to come in December.
tl;dr version: it's more generous that it might have been on grandfathering, but companies had better get their accounting software ready to do some serious work in order to keep track once into the new regime. The added complexities that will be added may well put off companies from claiming.
There are no proposals to include software copyright as qualifying IP, although the BEPS project does permit this – and the Irish knowledge box draft rules, published on the same day, do include software (and the Irish knowledge box offers a 6.25% effective rate. Just in case you wondered).
The beginning of the consultation document indicates that take up is probably in line with government expectation, noting that claims so far have been made by 639 companies, between them claiming £335m of relief. The Budget 2012 impact note suggested relief claims of £350m in 2013–14, and the claims to date will almost all relate to that tax year, as the relief applies to profits earned from the beginning of the 2013–14 tax year.
Onto the consultation:
The BEPS proposals require that patent boxes be limited by the amount of economic substance/activity in the jurisdiction where the patent box is offered. As there are many ways that economic substance could be measured, the proposals opt for research and development activity as a proxy. Accordingly, patent boxes are required to limit the tax benefit in accordance with the proportion of r&d undertaken by the claimant in respect of the specific patent or product for which the patent box is claimed.
The UK will introduce the changes from 1 July 2016, but there are grandfathering provisions (see below) – the following will apply to IP that is not within the regime by 1 July 2016, and for other IP from 1 July 2021.
NB: references to 'patent' below include other qualifying IP (plant variety rights etc) – the range of qualifying IP isn't changing. It's just quicker to type 'patent'!
NexusThe UK follows the proposals exactly, setting out a ‘nexus fraction’ which must be applied to patent box profits to establish the deduction that will be available. This is set out as:
(D + S + U)
D + S + A + R
D = direct (in-house) r&d spend
S = r&d spend subcontracted to third parties
A = IP acquisition/licensing spend
R = r&d spend subcontracted to related parties
U = lesser of (A + R) or 30% of (D + S)
In summary: patent box claims will effectively be limited where the company outsources a substantial amount of r&d to related parties – even if those related parties are in the UK. Groups could well need to rethink their r&d arrangements accordingly. The limitation relating to acquired/licensed IP costs may, in practice, be less of an issue – if the company is spending that much, comparatively, on the relevant acquired/licensed IP, it may well not meet the development condition.
Expenditure on r&d co-development agreements is covered off, with funding costs being equated to acquisition costs or related party subcontracted r&d costs – it is only the co-developer that actually undertakes the r&d that will be able to classify costs as direct r&d spend.
For those familiar with the patent box, at first glance this doesn’t look too painful. It’s another calculation but not necessarily difficult … except that the patent calculation will no longer be on a trade by trade basis, but Will need to track and calculate patent box (nexus) on patent-by-patent basis, or product or product category basis – see below for more detail.
In effect, a UK company with one patent and one product, with no related party outsourced r&d or acquired IP won’t notice too much difference (but they will still notice some). Everyone else claiming it will notice.
What is r&d spend?
The definition of expenditure on r&d is aligned with the definition of qualifying expenditure for r&d purposes but is not limited to the expenditure actually claimed for r&d relief purposes on in-house r&d and outsourced r&d – principally because of the differences between the SME and large company relief.
At some point, some expenditure on r&d for a patent (product, etc) may no longer be reflected in the patent (product, etc) and the company will need to remove expenditure from nexus fraction when it no longer contributes to income. Thankfully, the proposal is that a simple rule be applied: expenditure is excluded from the nexus calculation 15 years after is first included. This is probably a sensible compromise, given the sheer difficulty that could arise in considering which expenditure still has influence.
Calculation impactThe impact of this need to calculate on a patent/product/category basis is that streaming will be the only calculation option, and it will be necessary to do the streaming calculation per patent, per product, or per product category as appropriate. The current proportion of total profits (standard) calculation will not be available, even for small businesses – the reasoning being that, if they acquire IP or subcontract to related parties in future, their current r&d expenditure will need to have been tracked etc in order to calculate the patent box in future.
Which means: the company’s accounts will have to be able to allow expenses and income to be allocated to the relevant streams, which could mean some reporting changes needed in accounts. In particular, it will be necessary to track r&d expenditure on a patent, product, or category basis, and the methodology will need to be consistent year to year.
The default r&d based nexus calculation is rebuttable in exceptional circumstances where the company can show that it doesn’t reflect the real nature of the nexus of the company in the UK – it’s unlikely that many companies would be able to demonstrate such exceptional circumstances.
Level at which to trackA company cannot choose between patent, product and category tracking as such – it will be required to track nexus at the patent level unless that is unrealistic, requires arbitrary judgment or would track a category unrelated to innovation.
Where it can be shown to be unrealistic etc, the company will be required to track at the lowest realistic level of product or category.
When to start trackingWhere the company is doing r&d at 1st July 2016, but is not within the patent box (e.g.: has no qualifying IP yet) it must track r&d expenditure at the patent (product, etc) level from that date and, after three years data has been accumulated, calculate nexus on that basis. For the first three years, the company will be able to calculate nexus on the basis of total r&d spend, rather than patent/product/category r&d spend.
If the company does not do any r&d on/after 1st July 2016 but applies for a patent (or other qualifying IP) after that date and wants to use the patent box, it will be required to estimate nexus on the basis of its r&d expenditure before that date.
GrandfatheringIf a company has elected into the current patent box rules with effect before 1st July 2016, the current rules will continue to apply to IP that exists at that date until 20 June 2021 (the consultation asks whether this is too long a period; I assume HMRC isn’t realistically expecting many companies to say that it is). IP will exist at 1 July 2016 where (effectively) the date of application of patent is before 1st July 2016.
Note that the election just has to be effective before 1st July 2016 – the two years post-accounting period notice limit will still apply, so that a company will be able to elect into old rules within two years, even if the date of the election is after 1st July 2016.
Companies that have elected out of the patent box (already?! - unlikely to be many) will also be able to elect back in to the current regime, and the ‘no re-election within five years’ rule will be suspended for these companies to allow them to do so.
Post–1st July 2016 products which use pre–1st July 2016 IP and post–1st July 2016 IP will need to apportion profits and r&d between the two sets of rules if the company is tracking at the product level.
Some anti–avoidance (there will be more)
IP acquired from a related party on or after 1 January 2016 will be calculated on the basis of the new rules unless it is already within patent box.
It looks as if there will be rules similar to loss buying/streaming (or a main purpose) to deal with the situation where a group acquires a company with IP & r&d histories, to ensure that the nexus calculation is not ‘enhanced’.
Saturday, 22 October 2016

Do you have a teen driver? Five tips to cover with your teen

This week is National Teen Driver Safety Week, sponsored by the National Highway Traffic Safety Administration (NHTSA). Motor vehicle crashes are the leading cause of death for 14- to 18-year-olds in the United States. In 2013, 2,614 teen drivers were killed in crashes and an estimated 130,000 teens were injured. Yet, a recent survey shows that only 25% of parents have had a serious talk with their kids about the key components of driving.

The “5 to Drive” campaign addresses the five most dangerous and deadly behaviors for teen drivers. The idea behind the campaign is to give parents the words to use when they talk with their teens about the rules of the road. NHTSA’s website, has detailed information and statistics about the five rules designed to help save the lives of teen drivers.
  1. No drinking and driving: Nearly one out of five (19 percent) of the young drivers 15 to 19 years old involved in fatal crashes had been drinking, even though they were too young to legally buy or possess alcohol. 
  2. Buckle up. Every trip. Every time. Front seat and back: 64 percent of all the young (13- to 19-year-old) passengers of teen (15- to 19-year-old) drivers who died in motor vehicle crashes in 2013 weren’t restrained. 
  3. Put it down. One text or call could wreck it all.: The age group of 15 to 19 years old has the highest percentage of drivers who were distracted by cell phone use and involved in a fatal crash. In 2013, 318 people were killed in crashes that involved a distracted teen driver. 
  4. Stop speeding before it stops you: In 2013, almost one-third (29 percent) of teen drivers involved in a fatal crash were speeding. 
  5. No more than one passenger at a time: The risk of a fatal crash goes up with each additional passenger. 
Insurers largely unprepared for climate change

Insurers largely unprepared for climate change

A report issued today found only 9 percent of insurers are well prepared to face the risks posed by a changing climate. Only two of those insurers are headquartered in the United States.  
Ceres today released its 2014 climate preparedness scorecard, which ranks the nation's 330 largest insurance companies on what they are saying and doing to respond to escalating climate risks. The report is based on a 2013 survey of insurers with an excess of $100 million in direct written premiums conducted by insurance regulators in Washington, California, Connecticut, Minnesota and New York.
 
More results:
  • 276 of the 330 companies that responded scored in in the bottom half.
  • The top nine best-prepared companies are: ACE, Munich Re, Swiss Re, Allianz, Prudential, XL Group, The Hartford, Sompo Japan and Zurich. Only The Hartford and Prudential are headquartered in the United States.
  • Overall, property and casualty (P&C) insurers are better prepared than life and health insurers, which are largely unprepared.
Washington Insurance Commissioner Mike Kreidler and the other insurance regulators care about this issue for a couple of reasons – first, climate change brings extreme weather events, which can cause widespread damage to homes and other property, as we saw during this summer's wildfires. More frequent and more severe natural disasters mean more claims, which means insurance companies need to make sure they have enough money to pay those claims. Insurers can help maintain their financial solvency by making sure their money is invested soundly and in climate-friendly ways. Secondly, insurance companies can reduce their risk by being proactive. Kreidler has called for insurers to get involved in building codes, land use practices and working with developers to help mitigate the effects of climate change.
“The insurance industry is uniquely positioned as the bearer of risk to make adjustments now to lessen dramatic impacts we know are coming. This is not a partisan issue, it’s a financial solvency issue and a consumer protection issue,” Kreidler said in the Ceres news release.
Sunday, 16 October 2016
Consumer alert: Trade marketers banned from selling health care products

Consumer alert: Trade marketers banned from selling health care products

The federal government this week banned a trade association from selling health care-related products to consumers. The OIC issued a cease-and-desist order against the same group in 2012 for selling discount health plans in Washington without a license.

The Federal Trade Commission banned the Independent Association of Businesses (IAB) from selling any products that could be construed as health insurance or health care products to consumers. The group marketed its products as health insurance but consumers who purchased it were in fact enrolled in an IAB membership that included discounts on many services, including travel protection, identity theft protection and certain medical visits that were subject to broad exclusions and limitations.

IAB indicated to our investigators that it had sold 190 memberships to 161 Washington consumers as of September 2010 and it was still doing business at the time of our order in February 2012, even though it knew it wasn’t legal to do so. Consumers should be wary if they see marketing from IAB or any of its affiliated business names: International Association of Benefits, International Marketing Agency, Independent Association of Businesses, or IAB. You can report any activity from this marketer to the FTC’s online complaint center. If you have questions about health insurance, call our consumer experts at 1-800-562-6900 or visit us online.
Mylan's EpiPen: Losing a Billion Dollar a Year Business Because of Trademark Choice and Usage?

Mylan's EpiPen: Losing a Billion Dollar a Year Business Because of Trademark Choice and Usage?

In a recent Bloomberg Business article, How Marketing Turned the EpiPen into a Billion Dollar Business, authors Cynthia Koons and Robert Langreth describe how Mylan turned a $200 million a year combination drug and device auto injector of epinephrine—used to help people with emergency allergic reactions to peanuts and other substances—into billion dollar revenues.  Brilliantly, Mylan’s CEO Heather Bresch decided to focus on outreach to parents with children with allergies--along with careful attention to legislation.  After significant marketing—read education—and taking advantage of a substantial increase in allergies in children, Mylan worked with Congress to pass federal legislation “encouraging states to have epinephrine devices on hand in schools.”  According to the article, 47 states now require schools to have epinephrine devices available.  Mylan has given free EpiPens to 59,000 schools and spent 34.2 million on advertising the EpiPen in 2014 alone. Mylan also is working on legislation to require access to epinephrine devices at restaurants, hotels “and anywhere people congregate.”  Mylan also has raised the price of the EpiPen “32% in the last year”—perhaps feeling the pressure coming. 

What is the pressure?  A generic competitor and possibly genericide of the EpiPen mark.  A generic version of the EpiPen may hit the market this year pursuant to a settlement with Teva Pharmaceuticals—well before expiration of several of the patents covering the EpiPen.  Mylan does not appear to be worried.  Bresch stated: “You [will] not see the traditional market loss because of just the brand equity with EpiPen.”  I am not as optimistic because of the potential genericide of the EpiPen mark.  Genericide, and the consequential loss of protection for a mark, occurs when a mark essentially losses its ability to indicate the origin of the source of goods and merely becomes the word for the goods.  For example, marks such as Escalator and Elevator have lost trademark significance because the public came to understand those terms not as trademarks, but as names for classes of goods.  Ordinarily, a trademark for the patented product does not automatically become generic when a patent term ends.  However, it is possible that it might—depending on consumer understanding.  Mylan has a potential problem because of the incredible success of its device and the choice of a relatively non-distinctive mark—using the first three letters of the active drug ingredient coupled with a descriptive word for the appearance of the patented device.  Additionally, the stocking of EpiPens at schools may lead parents to believe that EpiPens are “the” product to be used to treat emergency allergy problems. 

Interestingly, most pharmaceutical related trademarks must not only qualify for trademark protection, but are also regulated by the Food and Drug Administration and other regulatory bodies to ensure that there is not confusion with other pre-existing pharmaceutical related trademarks—particularly with prescribing physicians--and that they do not mislead as to purpose or effect.  Moreover, some case law in the U.S. requires a lower threshold for proving trademark infringement for pharmaceuticals because of the increased danger to human health associated with customer confusion with pharmaceuticals.  Thus, there is essentially a higher level of scrutiny applied to pharmaceutical trademarks which could lead to a court or the US Patent and Trademark Office to lean toward a finding of genericide in a close case.  Notably, the Bloomberg News article stated:  “And for doctors, who write prescriptions for the name they know best, the EpiPen brand “is like Kleenex,” says Robert Wood, a pediatric allergist at Johns Hopkins University School of Medicine.”

Mylan may still have time to work on its trademark issues, but this case study highlights the importance of choice of trademark and monitoring trademark usage by relevant audiences.
Saturday, 15 October 2016

New Medicare pages on OIC's website, including new Advantage plans


SHIBA is happy to announce today's launch of the new and improved Medicare webpages on the OICs website. Last spring, SHIBA staff and OIC's Web Services team conducted a usability study on the agency's Medicare webpages. After several months of research, and writing and editing content, the new section should provide content that is more user-friendly and easier to navigate for consumers.

In addition, the 2016 Medicare Advantage and Special Needs plans by county are now available on the OIC's website. Medicare open enrollment started today and ends Dec. 7. Read more about Medicare open enrollment.
Change your Medicare enrollment now through Dec. 7

Change your Medicare enrollment now through Dec. 7

Medicare’s open enrollment period for prescription drug plans (Part D) and Medicare Advantage plans starts today and runs through Dec. 7. Our Statewide Health Insurance Benefits Advisors (SHIBA) provide help in your community.

SHIBA offers free help to people with Medicare questions, including what changes are happening this year.

“Our unbiased volunteers in your community can answer your questions and help you search for plans online,” said Insurance Commissioner Mike Kreidler.

Before you make your Medicare decision, consider the following:
  • Plan costs and coverage will likely change every year, so carefully review all letters and notices from your insurer.
  • Make a list of all current prescription drugs you take, the doses, and how often. Then, use the Medicare Plan Finder to compare prescription drug (Part D) plans.
  • Review the 2015 Medicare & You handbook. You should receive it in the mail by mid-October.
  • If you have limited income and need help paying for prescription drugs, check out Medicare’s “Extra Help” program. To see if you qualify, contact the Social Security Administration at 800-772-1213 or visit www.socialsecurity.gov
Call our Insurance Consumer Hotline at 800-562-6900 to ask for help or to schedule an appointment with a SHIBA volunteer in your area. You can also find a free Medicare workshop in your area on our online calendar and sign up to receive Medicare consumer news from us by email or text.
Friday, 14 October 2016
Web-based applications, email are down

Web-based applications, email are down

A state-level technical glitch is causing OIC's web-based applications to be down for the time being. OIC staff email and Internet access are also down, so please be patient if you are trying to reach us electronically. We do not yet have an estimate of when our services will be restored and we appreciate our users' patience.

OIC joins Great ShakeOut drill – are you prepared for an earthquake?

The OIC is joining the Great Washington ShakeOut drill tomorrow, along with more than 1 million other participants in Washington state. 

In addition to practicing drop, cover and hold, in what other ways are you prepared for an earthquake? Here are some tips from the OIC to help you think about ways you can protect yourself and your home in the event of an earthquake:
Questions? You can contact our consumer advocates online or at 1-800-562-6900.
Thursday, 13 October 2016
Even if you think you know what your policy covers, read it again

Even if you think you know what your policy covers, read it again

We've said this before and we will keep saying this ... you must read your policies, the sooner after you purchase them the better.

We receive calls daily from frustrated and often distraught consumers because they are having a problem with their coverage, premiums or outcomes of their claims because they thought they had a certain type of coverage that they did not actually have.

We can't overemphasize the importance of this sentence: When you sign up for coverage of any kind, be sure to check the policy when you receive it! This is your responsibility as a policyholder. Read it, look at the coverage and prices, and ask your agent or insurance company any questions immediately before you have a claim or policy payment issue. It’s much easier to make a correction early in the process rather than after you have a claim and things aren’t correct.

Read more about your insurance on our website. Questions? You can contact our consumer advocates online or at 1-800-562-6900.



Use extra caution when driving in areas near wildlife

October and November are the months with the most collisions between vehicles and deer, which is compounded by fewer daylight hours and animal mating seasons and migrations. The National Highway Safety Administration (NHSA) reports there are about 1.5 million deer-related auto accidents each year. In Washington, more than 1,100 collisions with deer and other wildlife are reported to State Patrol each year, and result in an average of nearly 1,200 human injuries. 

Hitting a deer or other large animal at highway speeds can, at best, damage your vehicle and at worst, injure or kill drivers and their passengers. The Washington state Department of Transportation (WSDOT) reports it removes nearly 3,500 deer and elk carcasses from state highways each year.

Our consumer advocates recommend that consumers check their insurance policies or contact their agents or brokers to find out if wildlife collisions are covered by the insurer. Most auto insurance policies cover such damag­e under the optional comprehensive portion of the policy. If you only have collision coverage or liability coverage, your insurer may not cover damage to your vehicle resulting from a collision with an animal. Comprehensive auto insurance also includes coverage for fire, theft, vandalism or malicious damage, riot, flood, earthquake or explosion, hail, windstorm and falling or flying objects. Filing a claim for an accident covered by your comprehensive coverage means you'll still need to pay a deductible. After that, your insurer will cover the costs of the claim up to your policy limits.

WSDOT reports the following areas of the state have the highest number of collisions with wildlife:
  • Spokane and surrounding areas, where highways intersect with white-tailed deer wintering grounds.
  • Methow River Valley, which is home to one of the state’s largest mule deer herds.
  • Wenatchee and vicinity, also home to a large number of mule deer.
  • Interstate 90 near Easton/Cle Elum has the highest number of collisions with elk.
  • Whidbey Island has a high number of deer collisions
  • Packwood/Randle off Highway 12 and North Bend off Interstate 90 have a high number of elk collisions.
Here are some tips to avoid hitting a deer or other wildlife:
  • Deer tend to travel in herds, so if you see one, watch for more. 
  • Keep an eye out for deer signs, which are placed at known deer-crossing areas. Reduce your speed when you see a sign. 
  • Animals tend to be active during dawn and dusk, so be extra-aware during those times and watch your speed. 
  • Make sure your headlights are in working order to ensure you see well at night. Using high beams can help you spot wildlife, but be considerate of other drivers when using them. 
  • Stay focused while driving. Do not text, talk on your phone or allow passengers to distract you. 
  • Always wear your seat belt. This won't prevent a collision, but it can save your life depending upon the severity of the accident. 
If you are involved in a collision with wildlife:
  • If you can, move your vehicle to a safe place and turn on your hazard lights. This may mean pulling over to the shoulder of the highway. 
  • Stay away from the animal. A frightened or wounded animal can hurt you. 
  • If you can't move your car, or the animal carcass is blocking traffic, call 9-1-1 so emergency responders can clear the roadway. 
  • Document the collision by taking photos of your vehicle damage, the roadway and any injuries. 
  • Check to see if your vehicle is safe to operate. Check for leaking fluid, damaged lights, loose parts or other safety hazards. When in doubt, call a tow truck. 
  • Report the collision to your insurance as soon as you safely can.
Read more about auto insurance on our website. Questions? You can contact our consumer advocates online or at 1-800-562-6900.